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Services During Covid-19 Restrictions

Updated 08/04/2021

Neuromod Medical offers patients the choice to book a remote tinnitus assessment or an in-clinic tinnitus assessment. Both can be scheduled via our booking section. Keeping patients and our staff safe from the spread of COVID-19 is paramount should you attend our clinic so please be sure to note our policy below.

Due to COVID-19 restrictions we can only take in-person assessments from patients resident in the Republic of Ireland

Read our policy for in-person appointments

Book your introductory tinnitus call now

Avoid lengthy waiting lists by booking your introductory call with our experts now and advance to an assessment within days.

Booking an Appointment

Neuromod Medical provides a quick online service with expert advice and assessment for tinnitus sufferers. By removing lengthy waiting lists we can advance you to treatment within days.

You can book your free introduction call online with our team of tinnitus experts for a date and time that suits you. We'll confirm some details and get a better understanding of your experience with tinnitus.

Then we’ll discuss Lenire’s suitability for your symptoms and give you a chance to ask questions about the treatment.

You’ll get information about the assessment process to select an in-clinic appointment at Neuromod Medical or a remote assessment via video consultation with our expert audiologists.

For more details on our assessments please see our pricing section.

Book an Appointment

COVID-19 Policy

Neuromod Medical will commence taking bookings for clinical assessments in-person at the Hermitage Clinic from Monday 1st February. Both remote tinnitus assessments and in-person clinical assessments can be scheduled via our booking section.

How do remote assessments work?

In line with government guidelines and keeping you and our team safe from exposure to COVID-19 we now offer remote assessments.

Your remote assessment will be conducted by a qualified and experienced Audiologist online via video chat. The assessment includes:

• Full medical and tinnitus history

• Tinnitus evaluation

• Treatment suitability

Typically, remote sessions last 45-60 minutes and we’re able to inform you of the next steps in the process after completing your evaluation.

Please note audiology examinations are not included in this assessment. We recommend that you provide the results of recent (within 3 months) audiological assessments to us in advance. If you have never had your hearing tested or don’t have access to recent audiological records we recommend you visit an audiological practice prior to your remote assessment with us.

If you have any further questions about our remote assessments call us on +353 (1) 2531448/449 or email us at appointments@neuromodmedical.com.

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Our policy for in-person appointments

Neuromod Medical will continue to offer in-person appointments as the Irish Government’s COVID-19 guidelines allow. We will continue to meet the highest standards of hygiene and safety for our patients and our team.

• Access to our clinic is limited to those with appointments.

• Questionnaires and information will be sent via email for you to complete and return prior to appointment.

What you can expect at an in-person appointment:

• Our waiting room is set up to adhere to strict social distancing guidelines.

• Hand sanitiser is available throughout the clinic and cleaning and hygiene procedures are of the highest standard.

• You will be asked to sanitise your hands and to come wearing your own face covering.

• One of our team will go through a list of questions with you over the phone prior to attending the clinic.

• Each of our team members will wear face masks (and gloves if deemed necessary).

• Time slots for our appointments are scheduled to allow for cleaning of the clinic rooms, waiting rooms, and reception areas in between each patient. We therefore ask you attend your appointment only at the scheduled time. Access to the clinic will not be possible more than 5 minutes before your scheduled appointment time.

• You will be asked to attend your appointment alone. You are advised to bring your mobile with you, call us when you arrive and wait outside The Hermitage until a member of our team calls you in.

It is important that you do not attend your scheduled appointment if:

• You are suffering from or suspect you are suffering from any symptoms related to Covid-19.

• If you have been in contact with someone who is a suspected or confirmed case of the virus.

• If you have travelled from outside the Republic of Ireland in the past 14 days.

If you need to reschedule your appointment due to concerns of Covid-19 symptoms, all consultation fees will be rolled forward automatically.

We truly appreciate your cooperation and thank you for your patience.

If you reside outside of the European Union
Due to regulatory reasons we can only provide services to residents of the E.U., U.K., Iceland, Norway, and Switzerland. If you reside outside of these countries contact us directly so we can advise you further.

Email: appointments@neuromodmedical.com

Phone: +353 1 2531448 / 449

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Book an appointment now