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Neuromod Medical Services During COVID-19

Neuromod Medical closed its doors temporarily on 27th March 2020 as a result of government guidance during Covid-19 pandemic. We would like to inform you that our clinic is due to reopen on Monday 7th July and we are currently taking appointments. These appointments will be restricted to individual’s resident in Ireland only. Unfortunately, we will not be in position to see individuals from outside of Ireland until it is safe and advisable to do so.

Resident in EU

If you are resident in Ireland but are not in a position to attend a clinic appointment or you are resident outside of Ireland (within EU), we can now offer you the option of a telephone or video consultation.

Resident outside EU

If you are resident outside of the EU, you are advised to contact us directly so we can advise you further.

Please call or email us and we would be happy to advise you on the best option:

Summary of when we expect to offer appointments

Please note that we may need to move the date and time of your currently scheduled appointment in order to ensure strict social distancing measures are in place.

Due to our temporary closure, we have a large number of patients wishing to schedule appointments. We will endeavour to accommodate each of our patients with the dates and times requested but some delays in scheduling appointments should be expected.

When you attend an appointment

In addition to our normal measures, you will notice some changes when you attend:

It is important that you do not attend your scheduled appointment if you are suffering from or suspect you are suffering from any symptoms related to Covid-19, if you have been in contact with someone who is a suspected or confirmed case of the virus or if you have travelled from outside the island of Ireland in the past 14 days.

If you need to reschedule your appointment due to concerns of Covid-19 symptoms, all consultations fees will be rolled forward automatically.

We truly appreciate your cooperation and thank you for your patience.

The Neuromod Medical Team

Important Update on COVID-19 Clinic Restrictions, Please read below.
Complete booking Assessment

COVID Guidance for Patients

Neuromod Medical endeavours to follow all HSE COVID-19 guidelines in order to keep all our staff and patients safe and reduce the spread of the virus.

Following an announcement made by the Irish Government on Friday 27th March, restrictions have been put in place and appointments have been rescheduled until further notice.

Our phone lines will be remain open from 9am-5pm Monday-Friday to deal with patient enquiries. Please use our general enquiries email for all other enquiries, info@neuromodmedical.com

We shall provide a further update on May 5th. We regret any inconvenience caused to you & your family by these necessary measures.

Thank you for your patience.


Neuromod Medical, with its first location at the Hermitage Medical Clinic in Co Dublin, is a centre of excellence in neuromodulation and tinnitus. Neuromod Medical is a wholly-owned subsidiary of Neuromod Devices Limited.

Neuromod Medical offers tinnitus assessments and treatment with the Lenire™ tinnitus treatment system, a breakthrough evidence-based home-use medical device from Neuromod Devices.

At Neuromod Medical you will meet a dedicated team of professionals led by an audiologist specialised in tinnitus, who will conduct a thorough diagnostic assessment and provide recommendations on treatment options.

For any treatment other than Lenire™, Neuromod Medical will be happy to refer you to an appropriate specialist.

Who we are

Caroline Hamilton

Clinical Director

Caroline Hamilton, BSc (Aud), MSc (Neuro) is a leader in the field of tinnitus treatment and research. Caroline has dedicated her nearly 20-year career in audiology to assessing and treating adults and children with hearing needs. Caroline specialises and is an expert in treating people living with tinnitus.

For the past 7 years, Caroline has been the lead audiologist and clinical researcher with Neuromod Devices Limited, treating more than 600 patients in four clinical trials. She was instrumental in securing CE mark certification for the Lenire™ tinnitus treatment system. Prior to joining Neuromod, Caroline established and was Chief Audiologist in a successful audiology clinic, and spent nearly 7 years working as an audiologist with the Health Service Executive, the public health system in Ireland. Caroline is an active member of Irish Society of Hearing Aid Audiology and Irish Academy of Audiology.

Ciara O’Connor

Device Fitting Specialist

Ciara O’Connor, BSc (Intl Dev), MSc (Public Health-Health Protection Specialisation) is an experienced clinical associate with a passion for working with people living with tinnitus. Throughout the last four years Ciara has been a clinical research associate working with more than 400 participants in tinnitus research trials fitting the Lenire™ tinnitus system and demonstrating its use. 

Ciara has a passion for exceptional customer service and user experience.  Prior to Neuromod, Ciara worked within the public health sector overseas in East Africa with the Foundation for Sustainable Development, with numerous local grassroots organisations and local health institutions such as Women Fighting AIDS, and Solidarity with Women in Distress in Mombasa, Kenya. 

Grace Kelly

Clinical Co-ordinator

Grace Kelly coordinates all administrative, appointment management and payments at the Neuromod Medical.

Grace joined Neuromod Devices at the start of the TENT-A2 clinical trial and worked to ensure that all 191 volunteers could attend their treatment and follow up visits seamlessly and efficiently. Grace’s passion is to ensure that all visitors to Neuromod Medical can expect the highest standard of professionalism and excellence prior to and after their assessment and treatment appointments. Grace has more than 10 years experience supporting teams in large regulated corporations with increasing responsibility for document and appointment management systems.

Anne Marie Leonard

Clinical Co-ordinator

Anne Marie Leonard manages customer relations at Neuromod Medical. Anne Marie has acted as patient liaison officer to more than 400 participants in the tinnitus research trials since joining Neuromod Devices. Anne Marie will check in regularly with you to ensure that your experience of treatment with Lenire™ is as you expect.

Anne Marie has a wealth of experience delivering a high level of customer relations in a professional, caring and empathetic manner throughout her career in a variety of organisations in the medical, corporate and financial sectors.

What to Expect

What to expect when you visit Neuromod Medical

Full Diagnostic Assessment

An assessment visit to Neuromod Medical will take approximately 90 minutes and cost €250

Upon arrival, you will be asked to complete a number of medical history forms and tinnitus questionnaires in the waiting room.

You will then meet the clinical audiologist, who will review your medical history, discuss your tinnitus and your treatment goals, and conduct a number of standardised clinical assessments.

If Lenire™ is an appropriate treatment option for you, you will meet the fitting specialist who will demonstrate the device and thereafter a member of the administrative team will explain the cost of the treatment plan and organise a date for your first treatment visit (approximately 2 weeks later).

If Lenire™ is not an option for you, we will be happy to suggest alternative options and refer you to another specialist outside of Neuromod Medical

Treatment with Lenire™

Lenire™ treatment at Neuromod Medical includes:

  • The CE-mark certified Lenire® device
  • Stimulation settings customised to your unique hearing profile
  • Professional clinical oversight by an expert clinician

The first treatment visit will be approximately two weeks after your assessment visit. This gives you time to consider the cost and commitment to the treatment to ensure you are happy to proceed.

The professional clinical oversight component of treatment includes at least three visits to Neuromod Medical (approximately 1 hour each).

  • First visit for customised device fitting and proper use training
  • Second, visit approximately 6 weeks later to assess progress
  • Third visit 4 to 6 weeks later to agree on a long term treatment plan

Use at home:

One to two sessions every day for at least 10 weeks. Each session lasts 30 minutes.

Request an Appointment

To request an appointment with Neuromod Medical, you will first need to complete our online Assessment.
Once you have completed the assessment you will be contacted by a member of our team and your appointment will be scheduled.

Complete booking Assessment

Address

Suite 36, Hermitage Medical Clinic
Old Lucan Road,
Dublin 20, D20 W722

To contact the manufacturer of Lenire™ about your device, please email:
techsupport@neuromoddevices.com

Phone number

01 253 1448

Email Address: